Privacy policy
The Nordea store is managed by IDÉ House of Brands and is hosted on Digital Ocean in the Netherlands.
The shop is punch out integrated with Visma Proceedo and does not handle account information.
Responsibilites
The store is handled by a team at IDÉ House of Brands which are available to answere your questions either through a chat directly in the store, or by using the contact information. The team is available during office hours monday - friday, 8am - 4pm.
IDÉ House of Brands
Stortorvet 10
0155 Oslo
NO 942 425 945
Personal information
IDÉ House of Brands will receive the information you provide with your order through Visma Proceedo. This information is required for us to handle your purchase.
No account information is stored in the store, and we do not use tracking of information for any marketing purpose.
By using the chat, we ask for you to identify yourself. We have the ability to monitor your activity using the chat, this to enable us to understand and provide you a helpful support service.
We use a number of cookies, mainly needed for the system to work and to provide a great service. Your browser automaticly provides us with IP-address, browsing system, language and what browser is being used. The chat plugin is a third party service calles ZendDesk Chat and adds the cookie: static.zdasset.com
How long do we store your information?
IDÉ House of Brands will retain information that you have provided to us, as long as it is necessary for the purposes set forth in the terms of purchase of the service. IDÉ House of Brands AS will delete the personal information when IDÉ House of Brands AS has handled your inquiry, fulfilled an agreement, or when IDÉ's legal obligation is met, or when you withdraw your consent by contacting us as explained below.
The exception for deletion is for IDÉ House of Brands AS to be able to fulfill legal obligations such as for accounting purposes.
Contact us
Please contact us if you have any questions or comments regarding our privacy statement, terms& conditons or other questions related to the service.
We help you gain access to, receive, correct or delete your information.
nordea@idegroup.no
Data protection officer: Anniken Røed Skarpenes
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |